සිංහල

Frequently Asked Questions

What is Ceylon Remittance?
Ceylon Remittance is the only Sri Lankan company in Japan dedicated to serving the Sri Lankan community with a trusted way to send money home. We provide a secure, fast, and convenient digital remittance service, built to strengthen the bond between you and your loved ones back in Sri Lanka. Every transfer represents not just money, but also love, care, and connection to your roots. We are more than just a money transfer service — Ceylon Remittance is also a complete payment gateway and digital remittance platform, supported by experienced fintech and remittance business experts.
Why chose Ceylon Remittance?

  • Built exclusively for Sri Lankans in Japan.

  • Trust & Security: Partnered with established financial institutions to ensure safe and reliable transfers.

  • Experience & Expertise: Our team has decades of combined experience in Japan’s remittance and fintech sector.

  • Convenience: A simple, digital-first platform designed to make sending money easy and stress-free.

  • Commitment: Every transaction is handled with pride, care, and respect for the Sri Lankan community.
How is Ceylon Remittance different than others?
Unlike general remittance companies, Ceylon Remittance is created by Sri Lankans, for Sri Lankans.
What sets us apart:
Exclusive focus on Sri Lanka – We understand your needs better because we are part of your community.

Personal connection – For us, remittance is not just financial — it’s a way to stand with Sri Lanka.

Digital transformation leader – We are committed to making overseas money transfers easy, reliable, and future-ready.
How long does it takes to transfer the money?
Money transfers through Ceylon Remittance are typically completed within minutes, with funds usually deposited into your beneficiary’s bank account almost instantly. In rare cases, depending on the recipient bank’s processing time, it may take up to one working day.
How can I deposit the money for the transfer?
Depositing money with Ceylon Remittance is simple and convenient. After initiating your transaction through our mobile app, you can fund your transfer using one of the following methods:
MUFG Bank Transfer – Directly transfer funds to our designated MUFG Bank account.

Lawson Card – Make payments easily at Lawson convenience stores using your Lawson Card.

Pay-easy (Bank ATMs & Online Banking) – Deposit through supported ATMs or online banking platforms using the Pay-easy service.
Is my money secured with Ceylon Remittance?
Yes, your money is completely secure. Ceylon Remittance employs advanced technology and trusted banking channels to process all transactions. Funds are delivered to the beneficiary only after proper verification, ensuring a safe, reliable, and transparent transfer process.
Will my beneficiary be charged for receiving money?
The funds will be deposited directly into your beneficiary’s bank account. This ensures a secure and seamless transfer experience for both the sender and the recipient.
How will my beneficiary receive the funds?
The funds will be deposited directly into your beneficiary’s bank account. This ensures a secure and seamless transfer experience for both the sender and the recipient.
How can I track my transaction status?
You can track your transfer in real time through our mobile app, which provides instant updates and notifications.
Will my personal information be shared?
Your privacy is our top priority. Ceylon Remittance keeps all personal information strictly confidential and uses it only for processing your transfers and meeting regulatory requirements.
Is there a limit on how much I can transfer?
Yes, transfer limits depend on your KYC (Know Your Customer) verification level. You can view your daily and monthly limits in the app or contact our customer support team for details.